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Legal & Compliance

Cookie Policy

This policy explains what cookies are, which ones we use on our website, why we use them, and how you can control your preferences at any time.

Last updated: 29 June 2026 UK GDPR Compliant

1. What Are Cookies?

A brief, plain-English explanation

Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work correctly, to improve the user experience, and to provide website owners with analytical and marketing information.

Cookies are not harmful and cannot carry viruses or malware. They allow websites to recognise your device on subsequent visits, remember your preferences, and understand how you interact with the site.

This website is operated by Kome Care Ltd (www.komecare.co.uk). We use cookies in accordance with the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR).

2. Cookie Types We Use

An overview of the categories we use

3. Essential Cookies

Strictly necessary for the website to operate

Essential cookies are required for the core functionality of this website. They cannot be disabled because the site would not work without them. No consent is required for these cookies under PECR.

Cookie Name Purpose Duration Provider
PHPSESSID Maintains your session as you navigate the site (e.g. form state, security tokens) Session Kome Care
kc_csrf_token Cross-site request forgery protection — prevents malicious form submissions Session Kome Care
komecare_cookie_consent Stores your cookie consent preferences to avoid showing the banner repeatedly 12 months Kome Care

4. Analytics Cookies

Help us understand how visitors use our site

Analytics cookies collect information about how visitors interact with our website in an aggregated, anonymised form. We use this data to understand which pages are most popular, how long visitors stay, and how they navigate the site, so we can continuously improve it.

These cookies are only set if you have given your consent via our Cookie Preferences panel.

Cookie Name Purpose Duration Provider
_ga Registers a unique ID to generate statistical data on how visitors use the website (Google Analytics) 2 years Google LLC
_ga_[ID] Used by Google Analytics 4 to persist session state 2 years Google LLC
_gid Registers a unique ID to generate statistical data on how visitors use the website 24 hours Google LLC
_gat Used by Google Tag Manager to throttle request rate 1 minute Google LLC

Google Analytics data is processed in accordance with Google's Privacy Policy. IP addresses are anonymised before storage. Data may be transferred to the USA under standard contractual clauses.

5. Third-Party Cookies

Cookies set by external services embedded on our site

In addition to our own cookies, some third-party services embedded on this website may set their own cookies. These are governed by the respective third-party's own privacy and cookie policies, which we link to where available:

We ensure that no third-party analytics cookies are loaded without your prior consent through our cookie consent management system.

7. Managing Cookies in Your Browser

How to block or delete cookies using browser settings

In addition to our Cookie Preferences panel, you can control cookies through your web browser settings. Most browsers allow you to:

  • View and delete cookies that have already been set.
  • Block third-party cookies.
  • Block cookies from specific websites.
  • Block all cookies from all websites.
  • Delete all cookies when you close your browser.

Please note that blocking or deleting cookies may affect the functionality of this and other websites you visit. Essential cookies in particular are required for our site to function correctly.

For guidance on managing cookies in your specific browser:

You may also opt out of Google Analytics across all websites by installing the Google Analytics opt-out browser add-on.

8. Contact Us

Questions about our use of cookies?

If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us:

Kome Care Ltd — Data Queries Email: info@komecare.co.uk
Phone: 02080 755966
Post: 408 Tower Bridge Business Centre, East Smithfield, London, E1W 1AW

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or changes in legislation. The "Last updated" date above always reflects the current version, so it is worth checking back from time to time.

For more information about how we handle your personal data generally, please read our Privacy Policy.

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