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Home Care in Lewisham

Home Care in Lewisham

CQC-registered, nurse-led domiciliary care for adults across the London Borough of Lewisham, covering Lee, Catford, Blackheath, Forest Hill, and Sydenham.

Trusted Home Care Across Lewisham

Kome Care is a CQC-registered domiciliary care agency providing person-centred home care throughout the London Borough of Lewisham. Perhaps you or a loved one needs support after discharge from University Hospital Lewisham, or a care package following an assessment by Lewisham's adult social care team, or simply a little extra help at home to stay independent. Whatever the reason, our experienced, DBS-checked carers are ready to help.

Where families, GPs and hospital professionals are already involved and appropriate information-sharing arrangements are in place, we can liaise with them so the move from hospital to home is properly joined up. Our coordinators arrange assessment visits as quickly as the person’s needs and our staffing allow, and confirm the timescale with you rather than promising a date before we know we can meet it.

From Lewisham town centre and Lee out to Blackheath, Catford, Forest Hill, and Sydenham, our local care teams know these communities well. Continuity matters, which is why we match clients with the same carers wherever we can, so they become familiar faces rather than rotating strangers.

Funding takes different forms. Whether you are paying privately, using a Direct Payment from the London Borough of Lewisham (adult social care: 020 8314 6000), or accessing NHS Continuing Healthcare, Kome Care can support your pathway and work alongside the arrangement you choose.

Home Care Services in Lewisham

  • Hourly Care: Regular visit-based care for personal care, medication prompts, meal preparation, and daily living tasks.
  • Live-in Care: A care professional lives in the home and provides planned support through the day, a genuine alternative to residential care.
  • Overnight Care: Sleep-in and waking night cover so your loved one is safe and supported through the night.
  • Dementia Care: Specialist dementia and cognitive support, given with patience, consistency, and dignity.
  • Respite Care: Short-term or emergency care that gives family carers a well-earned break, with no drop in quality.
  • Companion Care: Companionship, outings, and social engagement to ease isolation and lift wellbeing.

Why Families in Lewisham Choose Kome Care

CQC Registered
Location ID 1-15308134496
Nurse-Led Assessments
Nursing review and sign-off where clinical governance requires it
Enhanced DBS Checked
Every carer fully vetted before placement
24/7 On-Call Support
Out-of-hours support for clients and families

Request a Free Care Assessment

No obligation. One of our care coordinators will get back to you during enquiry hours.

Book a Nurse-Led Care Review 020 8075 5966
Service HoursEnquiries Mon–Sun 9am–6pm · on-call 6pm–9am
CQC Registered ProviderLocation ID: 1-15308134496
Areas Covered in LewishamLewisham, Lee, Blackheath, Catford, Forest Hill, Sydenham, and surrounding areas

 For local authority funding queries, contact London Borough of Lewisham Adult Social Care on 020 8314 6000.

Complex Care

Nurse-Led Complex Care at Home in Lewisham

Complex care is our principal specialist service, delivered alongside the personalised home care described above. It is for people whose needs go beyond routine support — significant or changing health needs, delegated healthcare tasks, complex medication, neurological conditions, or clinical interventions that need proper oversight.

We keep an honest distinction between capabilities we already hold and can deploy after assessment, and interventions we can consider but would need to build for your specific package — recruiting, training and competency-assessing staff before care begins. That distinction matters most to case managers and discharge teams, because it is the difference between a package that starts next week and one that needs a month of preparation.

Before we accept a complex package in Lewisham

Acceptance depends on the person’s assessed needs, location, staffing, the competencies required, equipment, safe rostering and clinical arrangements. We look at:

Assessment & clinical risk

What the person actually needs, and what could go wrong.

Interventions & competencies

Which clinical tasks are involved and who is signed off to do them.

Staff matching & training

The right people, trained for this package rather than in general.

Equipment & safe rostering

Whether the rota can be sustained, not just started.

Escalation arrangements

Who gets called, and how quickly, when something changes.

If we cannot put those in place safely, we will tell you so rather than accept the package and work it out afterwards.

See exactly what we can support

Our full clinical capability list separates what we already do routinely from what needs building for your package.

View capabilities
Common Questions

Home Care in Lewisham: Your Questions Answered

We consider enquiries from across Lewisham. Whether we can take on a particular package depends on the person’s postcode, what care is needed, and whether we can put together a safe, sustainable care team for it. Tell us the postcode and the type of support required and we will confirm.
Yes. Our regulated service, Kome Care Community, is registered with the Care Quality Commission. CQC Location ID: 1-15308134496.
Not yet. Kome Care Community has been registered but has not yet been inspected, so there is no CQC inspection rating. Registration and an inspection judgement are two different things, and we would rather say so plainly than let a badge imply an outcome that has not happened.
It means nursing expertise sits behind the decisions that matter, used proportionately. Care plans receive nursing review and sign-off where our clinical governance process requires it. Where needs are complex, clinical or higher-risk, nursing involvement runs through assessment, care planning, competency and oversight. Routine companionship or household support does not need to be turned into a clinical service.
Not necessarily. A Care Coordinator is normally your first point of contact after an enquiry, and the level of clinical involvement depends on what the person needs. Where complex, clinical or higher-risk needs are identified, nursing involvement forms part of the assessment and care planning.
We can consider complex-care packages. Acceptance depends on the person’s assessed needs, location, staffing, the competencies required, equipment, safe rostering and clinical arrangements. Some interventions are established capabilities; others need package-specific training and competency assessment before care can begin.
It depends on the person’s needs, the hours required, the location and whether an appropriate care team is available. Straightforward packages can be arranged relatively quickly once assessment and staffing are complete. Higher-acuity packages need specialist recruitment, training and competency sign-off first. We confirm a realistic start date after the assessment rather than promising one we cannot meet.
Care can be delivered 24 hours a day where that forms part of the agreed care package. Where continuous active support is required, we put an appropriate staffing and rota model in place rather than relying on one care professional for uninterrupted 24-hour active care.
We provide 24/7 operational support for existing care packages, which is a different thing from general enquiry availability. General enquiries are answered 9am–6pm daily; outside those hours there is an on-call route for urgent issues relating to care already in place. It is not an emergency medical service — in a medical emergency, call 999.
We do not promise that the same care professional will attend every visit. What we do is prioritise continuity: a small, consistent team built around the person wherever possible, with proper cover for leave, sickness and training, and we tell families when the team changes.
Depending on the person’s circumstances, care may be self-funded or arranged through routes such as local-authority funding or Direct Payments, NHS Continuing Healthcare (CHC), or a Personal Health Budget. We can explain the proposed service and provide provider information where a funding body or professional is involved. Eligibility and funding decisions themselves rest with the relevant local authority, NHS body or other authorised decision-maker.

Ready to arrange care in Lewisham?

Speak to a Kome Care coordinator today. We'll listen, assess what's needed, and match you with the right carer.

Call 020 8075 5966 Free assessment