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CQC Registered • Nurse-Led • London

End of Life Care at Home London

Gentle, expert care in the final stages of life, keeping your loved one comfortable, safe, and surrounded by the people and place they love, with our team beside you throughout.

CQC Registered
Nurse-Led
24/7 Rapid Response
Dignity-First Care
Compassionate End of Life Care

Comfort, Dignity and Presence in the Final Stages of Life

When a loved one is nearing the end of their life, the place they most often want to be is home, in their own bed, near their own things, with family close by. Kome Care makes that possible. Our compassionate, nurse-led end of life care across London is for the final weeks and days, and it focuses entirely on comfort, dignity, and gentle, attentive support for both the person and those who love them.

This is care delivered with the deepest respect. We take time to understand what matters most, whether that is favourite music, a familiar routine, or a quiet hand to hold through the night, and we shape everything we do around those wishes. You will not have to work this out on your own. There is an out-of-hours route to reach our team when something changes overnight or at the weekend, and a clear escalation path to the wider healthcare team involved in the person's care.

What is End of Life Care?

End of life care is the specialised support given to someone in the last phase of life, usually the final weeks or days, when the goal of care shifts fully towards comfort, peace, and the quality of every remaining moment. It keeps a person free from pain and distress, protects their dignity, and honours their choices about how and where they wish to spend this time.

It is closely related to palliative care, though distinct from it. Palliative care can begin at any point in a serious or life-limiting illness, sometimes for months or years, and often runs alongside ongoing treatment to improve quality of life. End of life care is the final stage of that: the focused comfort care provided once someone is recognised to be approaching their last days. Most families move from one to the other gradually, and our part is to make that shift feel continuous rather than like starting again.

At home, end of life care means a familiar environment instead of a clinical ward, continuity instead of changing faces, and a calm, unhurried pace set by the person rather than a hospital timetable.

Comfort Comes First

Every decision is measured against a single question: does it bring more comfort, ease, and peace?

Dignity Preserved

Sensitive, gentle care that protects privacy, choice, and self-respect to the very end.

At Home, Where They Belong

Familiar surroundings, loved ones nearby, and a peaceful pace set by the person themselves.

The Whole Family Supported

Care that holds the family too, with guidance, reassurance, and a steady, knowing presence.

Our End of Life Care Services

Our home-based end of life care is clinically governed and built around the individual. It can be arranged quickly, scaled up gently as needs change, and combined with the input of your NHS, GP, and community palliative teams.

Comfort & Symptom Management

Nurse-led monitoring and relief of pain, breathlessness, nausea, restlessness, and other distressing symptoms in the final stages of life.

Gentle Personal & Comfort Care

Tender help with washing, repositioning, mouth care, and skin care to keep your loved one clean, comfortable, and free from soreness.

Medication & Anticipatory Care

Safe administration and timely use of anticipatory ("just in case") medicines, in close liaison with prescribing nurses and GPs.

Emotional & Spiritual Support

A calm, listening presence that honours cultural, religious, and personal wishes — for the individual and those at the bedside.

Overnight & Waking-Night Care

Reassuring overnight, waking-night, or live-in care so someone is always present through the longest and most worrying hours.

Advance Care Planning

Sensitive support to record wishes and preferences, including ReSPECT, DNACPR, and ADRT decisions, and to see them respected.

24/7 Rapid Clinical Response

Round-the-clock access to our clinical team, so a sudden change is met calmly and quickly, without a frightening trip to A&E.

Care After Death & Bereavement Signposting

Dignified care in the hours after death and gentle guidance for families on practical next steps and local bereavement support.

Need to arrange end of life care quickly?

A free, no-obligation conversation. We aim to respond promptly during enquiry hours, and urgent end-of-life enquiries are considered individually.

020 8075 5966

Benefits of Receiving End of Life Care at Home

For most people, home is where they feel safest and most themselves. Choosing home-based end of life care brings a comfort that a hospital or unfamiliar setting cannot.

  • Staying in familiar, comforting surroundings, with treasured belongings, pets, and routines close at hand
  • Family and friends able to visit freely, without ward hours, restrictions, or distance
  • One-to-one attention from a small, consistent team rather than a rotating ward of strangers
  • A calm, peaceful pace and quiet privacy, set by the person rather than a clinical timetable
  • Honouring the wish so many people express, to be cared for, and to die, at home
  • Fewer distressing hospital admissions, with symptoms managed safely in place
  • Cultural, religious, and personal traditions fully respected in the comfort of home

How We Support Families

End of life care is never only about the person who is unwell. It holds the whole family. This is one of the most emotionally demanding times any family will face, and our role is to carry as much of the weight as we can, so you can simply be present as a daughter, son, partner, or friend.

Knowing What to Expect

Clear, gentle explanations of the changes ahead, so nothing comes as a frightening surprise and you feel prepared rather than powerless.

Rest & Respite

Overnight and waking-night cover so exhausted family carers can sleep, knowing a skilled professional is watching over their loved one.

Someone to Call, Day or Night

A clinical team that is always reachable, to answer a worry at 3am or respond to a sudden change without panic.

Emotional & Bereavement Guidance

A compassionate presence through the final days, and gentle signposting to bereavement and practical support afterwards.

Advance Care Wishes and Clinical Decisions

People approaching the end of life often have firm wishes about how and where they want to be cared for. Those may be recorded through an advance care plan, a ReSPECT plan, a DNACPR decision, an Advance Decision to Refuse Treatment, or other documented preferences.

Our part in that is practical. We make sure documented wishes are reflected in the care plan, that staff know where the paperwork is held, that valid care and escalation instructions are followed within our role, and that questions get escalated to the right healthcare professional rather than guessed at.

What we do not do: Kome Care does not make DNACPR decisions and does not determine medical treatment decisions on behalf of the person or their clinical team. Those decisions sit with the clinicians responsible for the person’s medical care, and we would not want a family to be unclear about that.

Anticipatory (“Just in Case”) Medicines

Some people approaching the end of life are prescribed anticipatory medicines by their clinical team, so that a sudden change in pain or breathlessness can be managed at home rather than through a distressing trip to A&E.

Where administering them falls within our assessed scope for that package, and the individual staff member has the required training and competency, we can include this in the care. We confirm the arrangements in writing before agreeing to provide this element — it is not something we assume by default.

How We Begin Care

1

Compassionate Call

We listen, sensitively and without pressure, to understand your situation and what you need.

2
Rapid Nurse Assessment

A qualified nurse visits promptly to assess comfort needs, wishes, and clinical priorities.

3
Personalised Comfort Plan

A clear plan is built around the individual and coordinated with your GP and community teams.

4
Care Begins, Around the Clock

Matched carers begin, with 24/7 clinical support and gentle reviews as needs change.

Why Choose Kome Care for End of Life Care

Trusting someone with the care of a loved one in their final days is one of the most significant decisions a family can make. Families across London choose Kome Care because our care is clinically excellent, deeply human, and built entirely around comfort and dignity.

  • Nurse-led and CQC registered. Every package is overseen by qualified nurses and regulated for quality and safety
  • Truly compassionate carers, chosen for warmth and sensitivity, and trained specifically in end of life and comfort care
  • 24/7 rapid response. Our clinical team is always reachable, so no family faces a crisis alone
  • Joined-up with the NHS & hospices. We work alongside community palliative nurses, GPs, Marie Curie, and hospice-at-home teams
  • Consistent, familiar faces, a small, matched team who come to know your loved one and your family
  • Care that can begin quickly. Timing matters profoundly, and we move fast when you need us

After Someone Dies at Home

Families are often unsure what happens next, and it is not a question many people feel able to ask in advance. The exact process depends on the person’s circumstances and the arrangements already made with their healthcare professionals.

Our staff follow the agreed care plan, the relevant procedures and the instructions of the healthcare professionals involved. We can also point families towards practical and bereavement support at a point when knowing where to start is genuinely difficult.

We would rather be precise here than reassuring: we do not advertise “care after death” as a defined clinical service. Until the scope, staff competency and operating procedure for that are formally confirmed, it is not something we will claim to provide.

Frequently Asked Questions

Palliative care can begin at any stage of a serious or life-limiting illness, sometimes for months or years, and often runs alongside treatment to improve quality of life. End of life care is the final part of that journey: the focused, intensive comfort care provided in the last weeks or days of life. We make the transition between the two seamless.
Yes, that is what most people want. We support comfort and symptom management within the agreed care plan and, where a GP or community palliative team is involved and appropriate information-sharing arrangements are in place, we work to the plans agreed with them. Overnight or live-in cover can be arranged where the assessment supports it.
Timing matters a great deal at this stage. After a sensitive first conversation we assess needs promptly, with nursing involvement where the person's needs are clinical or complex. How quickly care can begin depends on the hours required, the location and the competencies involved. Urgent end-of-life enquiries are considered individually, and we confirm a realistic start once we know the package can run safely.
There is an out-of-hours on-call route so a change overnight can be escalated rather than left. Where it forms part of the agreed plan, anticipatory ("just in case") medicines and waking-night or live-in cover mean a sudden change in pain or breathlessness can often be managed calmly at home. This is not an emergency medical service — where emergency help is needed, staff seek it immediately rather than waiting for management approval.
Yes. We sensitively support individuals and families to record their wishes, including ReSPECT plans, DNACPR, and Advance Decisions to Refuse Treatment (ADRT), and we make sure those preferences are understood and respected by everyone involved in care.
We carry as much of the practical and clinical load as we can, explain gently what to expect, and provide respite so family carers can rest. After death, we provide dignified care and signpost families to bereavement and practical support.

Talk to us whenever you are ready

Speak to our nurse-led team in confidence. There is no pressure and no obligation, just compassionate guidance and a free assessment.

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