Home Care in Southwark

CQC-registered, nurse-led domiciliary care for adults across the London Borough of Southwark, covering Peckham, Bermondsey, Borough, Camberwell, and Dulwich.

Quality Home Care Across Southwark

Kome Care is a CQC-registered domiciliary care agency providing person-centred home care across the London Borough of Southwark. We support adults in Peckham and Camberwell, around Borough and Bermondsey, and out towards Dulwich. Our care teams are based locally and offer consistent, compassionate support to help people stay safe and independent at home.

Southwark is home to some of London's foremost NHS hospitals, among them King's College Hospital, Guy's Hospital, and St Thomas' Hospital. Where health or social-care professionals are already involved and appropriate information-sharing arrangements are in place, our coordinators can liaise with discharge teams and follow the agreed care and escalation plans, so someone recovers in familiar surroundings. How quickly a package can start depends on the person’s needs, the hours required and whether we can put an appropriate care team together, and we confirm a realistic date once we have reviewed the discharge.

Choosing a care agency is one of the most important decisions a family can make. That is why every Kome Care client in Southwark receives a thorough needs assessment and a written care plan, and is introduced to their named carer before care begins. We also review things regularly so the package keeps pace as needs change.

Funding can take different forms. If you are paying privately, using a Direct Payment from the London Borough of Southwark (adult social care: 020 7525 5000), or accessing NHS Continuing Healthcare, our care coordinators will help you weigh up the options and get the right support in place without delay.

Home Care Services in Southwark

Hourly Care: Visit-based personal care, medication support, meal preparation, and daily living assistance.
Live-in Care: A dedicated carer in your home around the clock, the real alternative to a care home.
Overnight Care: Sleep-in and waking night support so clients are safe and cared for through the night.
Dementia Care: Specialist dementia support given with patience, routine, and genuine compassion.
Respite Care: Short-term relief for family carers, arranged at short notice when it is needed most.
Companion Care: Friendly companionship, social visits, and supported outings that lift wellbeing and ease isolation.

Why Families in Southwark Choose Kome Care

CQC Registered

Location ID 1-15308134496

Nurse-Led Assessments

Nursing review and sign-off where clinical governance requires it

Enhanced DBS Checked

Every carer fully vetted before placement

24/7 On-Call Support

Out-of-hours support for clients and families

Request a Free Care Assessment

No obligation. A care coordinator will call you back during enquiry hours.

Book a Nurse-Led Care Review 020 8075 5966

Service HoursEnquiries Mon–Sun 9am–6pm · on-call 6pm–9am

CQC Registered ProviderLocation ID: 1-15308134496

Areas Covered in SouthwarkPeckham, Bermondsey, Borough, Camberwell, Dulwich, and surrounding areas

Email Usinfo@komecare.co.uk

For local authority funding queries, contact London Borough of Southwark Adult Social Care on 020 7525 5000.

Complex Care

Nurse-Led Complex Care at Home in Southwark

Complex care is our principal specialist service, delivered alongside the personalised home care described above. It is for people whose needs go beyond routine support — significant or changing health needs, delegated healthcare tasks, complex medication, neurological conditions, or clinical interventions that need proper oversight.

We keep an honest distinction between capabilities we already hold and can deploy after assessment, and interventions we can consider but would need to build for your specific package — recruiting, training and competency-assessing staff before care begins. That distinction matters most to case managers and discharge teams, because it is the difference between a package that starts next week and one that needs a month of preparation.

Before we accept a complex package in Southwark

Acceptance depends on the person’s assessed needs, location, staffing, the competencies required, equipment, safe rostering and clinical arrangements. We look at:

Assessment & clinical risk

What the person actually needs, and what could go wrong.

Interventions & competencies

Which clinical tasks are involved and who is signed off to do them.

Staff matching & training

The right people, trained for this package rather than in general.

Equipment & safe rostering

Whether the rota can be sustained, not just started.

Escalation arrangements

Who gets called, and how quickly, when something changes.

If we cannot put those in place safely, we will tell you so rather than accept the package and work it out afterwards.

See exactly what we can support

Our full clinical capability list separates what we already do routinely from what needs building for your package.

View capabilities

Common Questions

Home Care in Southwark: Your Questions Answered

We consider enquiries from across Southwark. Whether we can take on a particular package depends on the person’s postcode, what care is needed, and whether we can put together a safe, sustainable care team for it. Tell us the postcode and the type of support required and we will confirm.

Yes. Our regulated service, Kome Care Community, is registered with the Care Quality Commission. CQC Location ID: 1-15308134496.

Not yet. Kome Care Community has been registered but has not yet been inspected, so there is no CQC inspection rating. Registration and an inspection judgement are two different things, and we would rather say so plainly than let a badge imply an outcome that has not happened.

It means nursing expertise sits behind the decisions that matter, used proportionately. Care plans receive nursing review and sign-off where our clinical governance process requires it. Where needs are complex, clinical or higher-risk, nursing involvement runs through assessment, care planning, competency and oversight. Routine companionship or household support does not need to be turned into a clinical service.

Not necessarily. A Care Coordinator is normally your first point of contact after an enquiry, and the level of clinical involvement depends on what the person needs. Where complex, clinical or higher-risk needs are identified, nursing involvement forms part of the assessment and care planning.

We can consider complex-care packages. Acceptance depends on the person’s assessed needs, location, staffing, the competencies required, equipment, safe rostering and clinical arrangements. Some interventions are established capabilities; others need package-specific training and competency assessment before care can begin.

It depends on the person’s needs, the hours required, the location and whether an appropriate care team is available. Straightforward packages can be arranged relatively quickly once assessment and staffing are complete. Higher-acuity packages need specialist recruitment, training and competency sign-off first. We confirm a realistic start date after the assessment rather than promising one we cannot meet.

Care can be delivered 24 hours a day where that forms part of the agreed care package. Where continuous active support is required, we put an appropriate staffing and rota model in place rather than relying on one care professional for uninterrupted 24-hour active care.

We provide 24/7 operational support for existing care packages, which is a different thing from general enquiry availability. General enquiries are answered 9am–6pm daily; outside those hours there is an on-call route for urgent issues relating to care already in place. It is not an emergency medical service — in a medical emergency, call 999.

We do not promise that the same care professional will attend every visit. What we do is prioritise continuity: a small, consistent team built around the person wherever possible, with proper cover for leave, sickness and training, and we tell families when the team changes.

Depending on the person’s circumstances, care may be self-funded or arranged through routes such as local-authority funding or Direct Payments, NHS Continuing Healthcare (CHC), or a Personal Health Budget. We can explain the proposed service and provide provider information where a funding body or professional is involved. Eligibility and funding decisions themselves rest with the relevant local authority, NHS body or other authorised decision-maker.

Ready to arrange care in Southwark?

Talk to our team today. We'll assess what's needed and get care in place quickly.

Free Assessment 020 8075 5966 Contact Us