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Compassionate, dignified support with the daily tasks that matter most, helping people stay independent while keeping them safe and comfortable.
Personal care means hands-on support with the intimate daily tasks that keep a person clean, comfortable and well. At Kome Care, our carers build genuine relationships with the people they support, so personal care feels natural and respectful rather than intrusive. Every visit is shaped around the individual's preferences, values and routine.
Full bathing, showering, and personal hygiene support delivered with care and dignity.
Assistance with dressing, grooming, oral hygiene, and hair care to the individual's preference.
Sensitive, respectful continence management and toileting support to maintain dignity.
Timely medication prompts and administration support under clinical oversight.
Nutritious meal preparation and help with eating, matched to dietary needs and preferences.
Safe moving and handling support, including hoist use, to maintain comfort and independence.
Our personal care service supports people across London, from older adults managing the effects of ageing to those living with complex health conditions who need skilled, clinically-aware hands-on support.
Free consultation, no obligation. We aim to respond promptly during enquiry hours.
Call or submit an enquiry. We aim to respond promptly during enquiry hours.
A nurse visits to complete a needs assessment at no cost.
A personalised care plan is built around the individual.
Your matched carer starts, with 24/7 clinical backup.
Personal care should not automatically mean doing everything for somebody. Wherever it is safe to, we keep the person involved in their own routine.
In practice that might mean someone washing their own face while the carer helps with the harder-to-reach areas, choosing their own clothes, brushing their own teeth with a prompt, standing during dressing where that is safe, or taking part in preparing a meal rather than waiting for one to arrive.
These sound like small things. They are not. Retaining even part of a routine you have done for yourself your whole life makes a real difference to confidence and self-esteem — and losing it unnecessarily is one of the quickest ways for care to feel like something being done to you.
People do things differently. One person showers first thing; another prefers a bath in the evening. Some want breakfast before getting dressed. Many have cultural, religious or personal preferences around intimate care that matter a great deal to them and are easy for a standard service to trample.
A care plan can record preferences on time of day, bathing and washing routines, clothing, hair and grooming, food, culture, faith, gender preference for personal care where that is practicable, communication, privacy and how much the family is involved. We write those down so a care professional does not have to guess, and so the answer does not change when the person supporting you does.
Personal care runs on trust. Most people find it far easier to accept help with washing, dressing or continence from someone they know. A rota of unfamiliar faces turns something manageable into something someone dreads.
So we prioritise continuity of carers wherever we can, and our care team stays involved after care begins, so you know who to contact when something changes rather than starting again with whoever answers.
What sets Kome Care apart is our nurse-led approach. Every personal care package is assessed by a qualified nurse, who writes a detailed care plan covering all clinical and personal needs. Complex tasks such as stoma care, catheter management, pressure area monitoring and PEG feeding are part of our personal care service and are delivered under written nursing protocols.
Care coordinators and on-call clinical support are available to carers in the field outside office hours, so a change in someone's condition gets escalated rather than left until the next visit. Families can see care records and have a clear route to reach the team. It is reassurance sitting alongside genuinely good personal care, not a substitute for emergency medical help — if someone needs that, call 999.
We provide this service across the areas below. Each page covers the neighbourhoods we reach and how to arrange care there.
See every area we cover across London. Not listed? Ask about your area — we will tell you honestly whether we can build a safe, sustainable team where you are.
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Thank you. A member of our care team will be in touch very shortly. For anything urgent, call 020 8075 5966.
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