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Palliative Care at Home London

Specialist support for anyone living with a serious or life-limiting illness. Support with symptoms and everyday quality of life, for the person and the people around them, at any stage of the illness.

CQC Registered
Nurse-Led
24/7 On-Call Support
Free Consultation
Palliative Care at Home

Expert Palliative Care in the Comfort of Home

Palliative care is specialist support for anyone living with a serious or life-limiting illness. In line with NICE and NHS guidance, it can begin from the point of diagnosis rather than only in the later stages. Kome Care provides compassionate, nurse-led palliative care across London that relieves symptoms, supports emotional wellbeing, and helps people live as fully and comfortably as possible. This often continues for many months or years, frequently alongside ongoing medical treatment.

Palliative care and end of life care are closely linked, but they are not the same thing. Palliative care is about quality of life at any stage of a serious illness. End of life care is the more focused, intensive comfort care provided in the final weeks and days. If your loved one is approaching that stage, our dedicated end of life care service helps the transition feel calm and continuous.

Symptom Support & Escalation

Support with pain, breathlessness and other distressing symptoms within the agreed care plan, and quick escalation to the clinicians responsible for prescribing when something changes.

Personal Care & Comfort

Sensitive personal care that preserves dignity and adapts to changing needs as illness progresses.

Emotional & Spiritual Support

Empathetic presence and guidance, honouring cultural, religious, and personal values throughout.

Family Guidance & Respite

Practical support and emotional guidance for family carers, with flexible respite to prevent burnout.

Medication Support

Prompting, assistance or administration by trained and competent staff, with medication recorded and concerns escalated. Our staff do not prescribe or alter medication independently.

Out-of-Hours Escalation

An on-call route at any hour for clinical, safeguarding or service concerns on an existing package, with senior clinical and Registered Manager oversight behind it.

Noticing Things Early — and Knowing What to Do About Them

A serious illness rarely changes in one dramatic moment. It shows up in breathing, pain or discomfort, mobility, appetite, hydration, alertness, skin condition, continence, cognition, or a general sense that someone is not themselves today. A carer who sees the same person regularly is often the first to notice.

Care professionals work to the person’s care plan and escalation procedure. Where they identify a significant clinical concern, it gets escalated to the people who can act on it. And where emergency help is needed, staff are trained to seek it immediately — urgent deterioration never waits for management approval first.

What “24/7 Support” Means Here

This phrase gets used loosely across the care sector, and on a palliative package it matters that you know exactly what it covers.

  • General enquiries: 9am–6pm.
  • Formal out-of-hours / on-call: 6pm–9am. Care teams and families can escalate clinical, safeguarding or service-delivery concerns for senior clinical and Registered Manager oversight.
  • Care delivery: can run 24 hours a day where that forms part of the agreed package.

What it does not mean is that a nurse is physically present in the home around the clock, or that Kome Care is an emergency medical service. In a medical emergency, call 999.

Who This Service Supports

Our palliative care service is appropriate for anyone living with a serious or life-limiting illness who wishes to be supported at home, from soon after diagnosis right through their illness.

  • People living with cancer who need symptom relief and support alongside their treatment
  • Individuals managing advanced heart failure, COPD, or chronic organ conditions
  • Those with progressive neurological conditions such as MND, Parkinson's, or advanced MS
  • Anyone recently diagnosed who wants help to manage symptoms and keep living well
  • Families who need additional support alongside their NHS, GP, and hospice teams
  • People who would like to plan ahead and record their wishes for future care

Speak to our care team today

Free consultation, no obligation. We aim to respond promptly during enquiry hours.

020 8075 5966

How It Works

1

Free Consultation

We discuss your situation sensitively and without pressure.

2
Needs Assessment

A qualified nurse visits to understand needs fully.

3
Personalised Plan

A detailed care plan is built around the individual.

4
Care Begins

Your matched carer begins, with 24/7 clinical support.

Coordinated Clinical Care You Can Rely On

Our nurse-led team works in close partnership with community palliative care nurses, GP teams, Marie Curie, and hospice at home services, so every aspect of care is joined-up. We manage complex symptoms, including pain, breathlessness, nausea, and agitation, with clinical skill and compassion.

As needs change, we can scale care from a few hours a day to full live-in or waking night support. Your loved one is never left alone, and every need is met continuously, without gaps.

Frequently Asked Questions

Palliative care at home is specialist support for people living with a serious or life-limiting illness, focused on relieving symptoms and improving quality of life. It can begin from diagnosis and run alongside ongoing treatment, and includes pain and symptom control, personal care, emotional support, and practical help for family carers.
Where community palliative care nurses, GP teams or hospice-at-home services are already involved and appropriate information-sharing arrangements are in place, we work to the plans agreed with them so care stays joined up. We describe a relationship with a named service only where one actually exists.
Palliative care can start at any stage of a serious illness, often soon after diagnosis, and it does not mean treatment is stopping. In line with NHS and NICE guidance, palliative care provided early and alongside ongoing treatment helps manage symptoms and maintain quality of life for as long as possible.
We share the practical and emotional load: explaining what to expect, offering flexible respite so family carers can rest, and providing a clinical team you can reach for reassurance. Our aim is to support the whole household, not only the person who is unwell.

Palliative care near you

We provide this service across the areas below. Each page covers the neighbourhoods we reach and how to arrange care there.

See every area we cover across London. Not listed? Ask about your area — we will tell you honestly whether we can build a safe, sustainable team where you are.

Call 020 8075 5966 Free assessment