020 8075 5966 info@komecare.co.uk Enquiries 9am–6pm · on-call out of hours
CQC Registered Provider
Staff
Book a Nurse-Led Care Review
408 Tower Bridge Business Centre, East Smithfield, London, E1W 1AW
Staff Portal Login
Home Home Care Essex
CQC Registered · Essex Coverage

Professional Home Care Services
Across Essex

Nurse-led domiciliary care, live-in care, and supported living for adults across Essex, including Romford, Basildon, Chelmsford, and Brentwood.

About Our Essex Service

Trusted Domiciliary Care Agency
Serving Essex Communities

Kome Care is a CQC-registered home care agency providing person-centred domiciliary care across Essex. We cover hourly visits, overnight care, live-in support, and specialist complex care, all delivered by experienced, DBS-checked teams who work locally to you.

Domiciliary Care

Regular hourly visits for personal care, medication, meals, and everyday support at home.

Live-in Care Essex

A dedicated carer stays in your home 24 hours a day, the genuine alternative to a care home.

Overnight Care

Sleep-in and waking night care across Essex, so your loved one has skilled support through the night.

Respite Care

Short-term cover, planned or at short notice, that gives family carers a well-earned break, with no drop in quality.

Complex Care

Specialist complex care and nursing support for clients with high-level clinical or physical needs.

Supported Living

Supported living for adults with learning disabilities and autism across Essex, person-centred and CQC registered.

Coverage Area

Areas We Cover in Essex

Our Essex care teams cover a wide area across the county. We provide home care, domiciliary care, and supported living services in the following areas and beyond:

Romford
Basildon
Chelmsford
Brentwood
Harlow
Colchester
Southend-on-Sea
Thurrock
Grays
Billericay
Wickford
Rayleigh
Braintree
Epping
Waltham Abbey
Chigwell

Don't see your area? Give us a call. Our coverage is growing, and we may already have carers near you.

Why Families Choose Kome Care in Essex

We're a nurse-led team, and we treat every client as an individual rather than a case number.

CQC Registered Provider
Registered with and regulated by the Care Quality Commission.
Nurse-Led Care Teams
Care plans receive nursing review and sign-off where our clinical governance process requires it.
Fully DBS Checked
Every carer completes enhanced DBS disclosure before working with clients.
24/7 On-Call Support
Out-of-hours support for clients and families, 365 days a year.
Specialist Complex Care
We can manage clinical, complex, and high-dependency care needs.
Outstanding Satisfaction
Clients and their families rate us highly, year in, year out.
Complex Care

Nurse-Led Complex Care at Home in Essex

Complex care is our principal specialist service, delivered alongside the personalised home care described above. It is for people whose needs go beyond routine support — significant or changing health needs, delegated healthcare tasks, complex medication, neurological conditions, or clinical interventions that need proper oversight.

We keep an honest distinction between capabilities we already hold and can deploy after assessment, and interventions we can consider but would need to build for your specific package — recruiting, training and competency-assessing staff before care begins. That distinction matters most to case managers and discharge teams, because it is the difference between a package that starts next week and one that needs a month of preparation.

Before we accept a complex package in Essex

Acceptance depends on the person’s assessed needs, location, staffing, the competencies required, equipment, safe rostering and clinical arrangements. We look at:

Assessment & clinical risk

What the person actually needs, and what could go wrong.

Interventions & competencies

Which clinical tasks are involved and who is signed off to do them.

Staff matching & training

The right people, trained for this package rather than in general.

Equipment & safe rostering

Whether the rota can be sustained, not just started.

Escalation arrangements

Who gets called, and how quickly, when something changes.

If we cannot put those in place safely, we will tell you so rather than accept the package and work it out afterwards.

See exactly what we can support

Our full clinical capability list separates what we already do routinely from what needs building for your package.

View capabilities
Common Questions

Home Care in Essex: Your Questions Answered

We consider enquiries from across Essex. Whether we can take on a particular package depends on the person’s postcode, what care is needed, and whether we can put together a safe, sustainable care team for it. Tell us the postcode and the type of support required and we will confirm.
Yes. Our regulated service, Kome Care Community, is registered with the Care Quality Commission. CQC Location ID: 1-15308134496.
Not yet. Kome Care Community has been registered but has not yet been inspected, so there is no CQC inspection rating. Registration and an inspection judgement are two different things, and we would rather say so plainly than let a badge imply an outcome that has not happened.
It means nursing expertise sits behind the decisions that matter, used proportionately. Care plans receive nursing review and sign-off where our clinical governance process requires it. Where needs are complex, clinical or higher-risk, nursing involvement runs through assessment, care planning, competency and oversight. Routine companionship or household support does not need to be turned into a clinical service.
Not necessarily. A Care Coordinator is normally your first point of contact after an enquiry, and the level of clinical involvement depends on what the person needs. Where complex, clinical or higher-risk needs are identified, nursing involvement forms part of the assessment and care planning.
We can consider complex-care packages. Acceptance depends on the person’s assessed needs, location, staffing, the competencies required, equipment, safe rostering and clinical arrangements. Some interventions are established capabilities; others need package-specific training and competency assessment before care can begin.
It depends on the person’s needs, the hours required, the location and whether an appropriate care team is available. Straightforward packages can be arranged relatively quickly once assessment and staffing are complete. Higher-acuity packages need specialist recruitment, training and competency sign-off first. We confirm a realistic start date after the assessment rather than promising one we cannot meet.
Care can be delivered 24 hours a day where that forms part of the agreed care package. Where continuous active support is required, we put an appropriate staffing and rota model in place rather than relying on one care professional for uninterrupted 24-hour active care.
We provide 24/7 operational support for existing care packages, which is a different thing from general enquiry availability. General enquiries are answered 9am–6pm daily; outside those hours there is an on-call route for urgent issues relating to care already in place. It is not an emergency medical service — in a medical emergency, call 999.
We do not promise that the same care professional will attend every visit. What we do is prioritise continuity: a small, consistent team built around the person wherever possible, with proper cover for leave, sickness and training, and we tell families when the team changes.
Depending on the person’s circumstances, care may be self-funded or arranged through routes such as local-authority funding or Direct Payments, NHS Continuing Healthcare (CHC), or a Personal Health Budget. We can explain the proposed service and provide provider information where a funding body or professional is involved. Eligibility and funding decisions themselves rest with the relevant local authority, NHS body or other authorised decision-maker.

Start Your Free Essex Care Consultation

Speak to a Kome Care coordinator today. We'll listen, assess your needs, and match you with the right care team in Essex.

Free Care Assessment Call 020 8075 5966 Contact Us
Call 020 8075 5966 Free assessment